Streams Publications has always taken customer satisfaction as its primary focus. This commitment applies to all purchases of our books and CDs that you may have made via our website or at our bookstore. Therefore we are offering a 30 day money back guarantee on all the products that we sell – books and CDs. Hence, if you are unhappy with the product(s) we have supplied, return the product(s) back to us within 30 days of purchase, and we will refund to you the price at which you purchased the product (excluding any shipping costs). The product returned however must be in a good condition, reasonably similar to when it was first bought by the customer.