Privacy Policy

At Stream Publications, we are committed to ensuring the privacy of your information. We understand that as a customer using the Stream Publications website how important the privacy of your personal information is to you. The following statement addresses relevant privacy issues for Stream Publications. However, if you have any further questions relating to this privacy statement, please do not hesitate to contact us.

PAYMENT

As an online bookshop, we use third party payment gateway that provides fully reputable security for businesses in Australia, which follows the PCI compliance. We do not hold nor do we have access to your credit card information.

Payment Card Industry (PCI) Data Security Standards (DSS) are a set of security standards that outline Australian business requirements for security management of card data — including procedures, policies, networks, software design, architecture, and other security protective measures.

If you want further information about the security details, see the link below:

https://stripe.com/docs/security/stripe

WHEN YOU PROVIDE INFORMATION

The type of information that we collect from you will depend on what products and services you use on the website. When you provide us with personal details i.e. when applying for a Stream Publications product or online service, we will request personal information such as your name and address, your e-mail address and a contact phone number. This information is important so we may contact you when necessary on issues relating directly to the product or service.

We will not use your personal information for any purpose which is not related to the products or services we provide to you or for any purpose for which you would not reasonably expect us to use the information. Your information may be used by Stream Publications to enable us to offer you other products and services that will enhance our relationship with you. It is your decision whether you wish us to provide this service to you. We may release information about you where there is a duty to the public to disclose that information. However, we will not sell or disclose your information to any individual or entity outside Stream Publications, for marketing purposes.

SECURITY OF CAPTURED DATA

When capturing customer data it is passed through a secure Stream Publications server using encryption technology to ensure that your information is protected when being sent over the Internet. 

Additionally, all stored customer information is protected from unauthorised access through the use of secure passwords and user log ins or other security procedures.

Stream Publications Australia
Bella Vista NSW 2153

Last Updated: 25/10/2019